DOWNLOAD: Retail Store Merchandise Return Form
Having a straightforward and easy to understand merchandise return policy is important in delivering a quality customer service experience for your customers.
To eliminate potential fraud and understand why items are being returned, you need to have in place a workable system for processing returns. Download the Retail Store Merchandise Return Form and use it to make your return process run smoothly and avoid future customer service issues.
Includes:
- Area to include your store's return policy
- Customer information fields
- Driver's license/ID field
- Product/Item description field
- Reason for return fields
- Restocking fee field (if applicable)
- Action taken by store field: exchange, store credit, credit card refund, cash refund, or check refund
The Retail Store Merchandise Return Form is available in the Microsoft Word (doc) file format. You must have
Microsoft Word installed on your computer to use this worksheet.
Looking for more retail store forms? We have them! Go to RETAIL STORE FORMS to see the complete list of downloadable forms for retail store owners.
|